Hang TightScaling
Hang TightScaling

Turned a complex SLS printer into a self-guided interactive experience, so prospects could examine the system without standing in front of one.

Formlabs Fuse 1 & Sift, made explorable

Formlabs Fuse 1 & Sift, made explorable

SECTOR

Additive Manufacturing · B2B

CLIENT

FORMLABS

ROLE

Creative Lead · Interactive Designer

LOCATION

Boston, USA

SECTOR

Additive Manufacturing · B2B

Additive Manufacturing · B2B

CLIENT

FORMLABS

FORMLABS

LOCATION

Boston, USA

Boston, USA


CONTEXT


After the Fuse 1 and Sift launched, sales hit a specific problem. Customers wanted the first accessible SLS printer on the market, but couldn't grasp its internal mechanics without standing in front of one.

After the Fuse 1 and Sift launched, sales hit a specific problem. Customers wanted the first accessible SLS printer on the market, but couldn't grasp its internal mechanics without standing in front of one.


ROLE & RESULTS


As creative lead and interactive designer I conceptualised the experience and designed the user journey so prospects could navigate the machine step by step. Prototyped hotspot interactions, directed motion and 3D component reveals, and managed delivery across product marketing, sales and web.

As creative lead and interactive designer I conceptualised the experience and designed the user journey so prospects could navigate the machine step by step. Prototyped hotspot interactions, directed motion and 3D component reveals, and managed delivery across product marketing, sales and web.

Interactive Design

Interactive Design

Product Storytelling

Product Storytelling

User Journey Design

User Journey Design

Motion Design

Motion Design

Concept Development

Concept Development

Narrative Architecture

Narrative Architecture

Prototyping & Planning

Prototyping & Planning

INTERACTIVE LEARNING

INTERACTIVE LEARNING

Gamified Journey Map

Gamified Journey Map

An interactive gamified experience that allows users to explore the end-to-end Fuse 1 → Sift workflow. The experience adapted research from my master’s thesis on interactive media to enhance learning through controlled exploration.

An interactive gamified experience that allows users to explore the end-to-end Fuse 1 → Sift workflow. The experience adapted research from my master’s thesis on interactive media to enhance learning through controlled exploration.

INTERACTIVE EXPLAINER

Information Based

Information Based

Users can read about the parts & processes of the product.

Users can read about the parts & processes of the product.

EXPLORATION

Information Based

Pulsing hotspot guides attention; click reveals component details without overwhelming the user.

Pulsing hotspot guides attention; click reveals component details without overwhelming the user.

Information Based

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Here comes the alt text